Welcome to Divy Avatar. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products

We strive to display our products, colors, sizes, and descriptions as accurately as possible. However, slight variations in color, texture, or finish may occur due to screen settings, lighting, or the handcrafted nature of certain products.

Custom-made or personalized products may vary slightly from the preview shown on the website.

3. Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.

4. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, product unavailability, suspected fraud, or unforeseen circumstances.
  • Request additional verification before processing an order.

5. Payment

We accept secure online payments through trusted payment gateways.

Your payment information is processed securely. We do not store your debit card, credit card, or banking details on our servers.

6. Shipping & Delivery

Orders are processed within the estimated processing time mentioned on the product page.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner
  • Public holidays
  • Weather conditions
  • Other unforeseen circumstances

Delivery delays caused by courier companies are beyond our control.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

Customized, personalized, or made-to-order products are generally not eligible for return unless they arrive damaged or defective.

8. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Graphics
  • Product descriptions
  • Designs
  • Text
  • Videos

is the intellectual property of Divy Avatar and may not be copied, reproduced, distributed, or used without written permission.

9. User Responsibilities

By using our website, you agree not to:

  • Provide false information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Misuse or interfere with website functionality.
  • Violate any applicable laws.

10. Product Availability

Product availability may change without notice.

If an item becomes unavailable after your order is placed, we will notify you and provide an appropriate refund or alternative solution.

11. Warranty Disclaimer

Unless specifically mentioned, our products are provided “as available” without any additional warranties beyond those required under applicable law.

12. Limitation of Liability

Divy Avatar shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website, except where required by applicable law.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by those websites.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Divy Avatar

Customer Support Email: [avatardecor91@gmail.com]

Phone: [+91 7266880470]

Business Address: [Plot No- 2, Water Pump, Fie Indstla Area Patparganj, Patparganj Industrial Area, New Delhi-110092, Delhi, India]