Many Divya Avatar products are made or customized according to customer requirements. Customized products are generally not eligible for return or exchange due to change of mind, customer-provided incorrect spelling, design choices or measurements, subject to applicable law.
If your order arrives damaged, defective or different from the confirmed order, contact us within 2 hours of delivery. Keep your order number, unboxing video and clear photos of the packaging and product available for review.
Approved claims may qualify for a replacement, correction or refund, depending on the circumstances. Refunds are processed through the applicable payment method. Eligible RTO refunds may be subject to applicable shipping or return charges.
Cancellation requests should be made within 2 hours of placing an order. Cancellation may not be possible after customized production has started.
Please carefully verify all names, spelling, text, images, logos, design selections and measurements before placing your order.
Products will be prepared according to the customization details submitted with the order. Customers are responsible for ensuring their submitted information is correct and that they have permission to use any submitted images, logos or artwork.
Once customization or production has started, changes may not be possible. Products made according to customer-submitted incorrect details are generally not eligible for return or refund, subject to applicable law.
Colours, textures and finishes may vary slightly due to screens, lighting, materials or manufacturing processes.
Personalized Gift: This elegant lamp features intricately designed heart shapes and customized names, making it a thoughtful and unique gift for special occasions.
Illuminating Design: The lamp emits a warm, ambient glow, creating a cosy and romantic atmosphere in any room.
Durable Construction: Crafted from high-quality materials, this lamp is built to last and provide long-lasting illumination.
Versatile Decor: With its sleek and modern design, this lamp can seamlessly blend into various interior styles, adding a touch of sophistication to any space.
Easy to Use: Simply plug in the lamp and enjoy its warm, inviting glow, perfect for setting the mood for intimate moments or relaxation
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